Policies

General Policies

Cancellation

A 24-hour notice is required for cancellation of an appointment, or you will be charged in full for the appointment. Payment is due before your next appointment.

Tardiness

Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to your appointment.

Sickness

Massage/bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24-hour notice period, the cancellation fee may be waived. If this office is providing billing services, please be advised of our billing policies.

Financial Responsibility

All fees are due at the time of service. We do not file insurance. We accept cash, credit, debit, apple pay, google pay, and we also have self-pay options through our app.

Release of Medical Records

You must submit a request for the release of clinical records from your massage therapist. The form is available upon request. Email samara.massagetherapy@gmail.com

Your massage therapy records and communications are confidential. All client records are kept secure and only those who need to see a client’s file for legitimate business or professional purposes have access to them. Your records will not be released to third parties, including health care providers and insurance companies without your written consent. Records may be surrendered if required by law.

Conduct:
Inappropriate behavior will not be tolerated. Suggestive comments, sexual innuendos, or touching of oneself or a massage therapist in an inappropriate way, will result in the termination of the massage session and the client will not be allowed to return for further services. Our full fee will be expected, and the behavior may be reported if necessary.

Oils and Lotions
Lotions, perfumes, and makeup are not recommended prior to massage therapy as they can interfere with the oils and lotions used for the massage treatment session. If you have any allergies, or if you require a special product, please let us know before your session.

Treating Minors

We do not treat minors at Embody Holistic Healing. We are happy to recommend an alternative therapist who can meet your needs.

Code of Ethics

1. COMMITMENT TO HIGH-QUALITY CARE

I will serve the best interests of my clients at all times and provide the highest quality of bodywork and service possible. I recognize that the obligation for building and maintaining an effective, healthy, and safe therapeutic relationship with my clients is my responsibility.

2. COMMITMENT TO DO NO HARM

I will conduct a thorough health history intake process for each client and evaluate the health history to rule out contraindications or determine appropriate session adaptations. I will provide services within the scope of practice for massage therapists and bodywork professionals only when there is a logical expectation that the service(s) will be beneficial to the client. I will acknowledge the contraindications and limitations for massage therapy and refer clients to other health-care professionals when indicated.

3. COMMITMENT TO HONEST REPRESENTATION OF QUALIFICATIONS

I will not work outside the commonly accepted scope of practice for massage therapists and bodywork professionals. I will adhere to my state or local jurisdiction’s scope of practice guidelines (when applicable). I will only provide treatments and techniques for which I am fully trained and hold appropriate credentials. I will carefully evaluate the needs of each client and refer the client to another provider if the client requires work beyond my capabilities, or beyond the capacity of massage and bodywork. I will not use the trademarks and symbols associated with a particular system or group without authentic affiliation. I will acknowledge the limitations of massage and bodywork by refraining from exaggerating the benefits of massage therapy and related services throughout my marketing.

4. COMMITMENT TO UPHOLD THE INHERENT WORTH OF ALL INDIVIDUALS

I will demonstrate compassion and respect for others. I will seek to decrease discrimination, misunderstandings, and prejudice. I will not refuse service to any client based on disability, ethnicity, gender identity, marital status, physical build, or sexual orientation; religious, national, or political affiliation; or social or economic status.

5. COMMITMENT TO RESPECT CLIENT DIGNITY AND BASIC RIGHTS

I will demonstrate my respect for the dignity and rights of all individuals by providing a clean, comfortable, and safe environment for sessions, using appropriate and skilled draping procedures, giving clients recourse in the event of dissatisfaction with treatment, and upholding the integrity of the therapeutic relationship.

6. COMMITMENT TO INFORMED CONSENT

I will recognize a client’s right to determine what happens to their body. I understand that a client may suffer emotional and physical harm if a therapist fails to listen to the client and imposes their own priorities in a session. I will fully inform my clients of choices related to their care and will disclose policies and limitations that may affect their care. I will not provide massage without obtaining a client’s informed consent (or that of the guardian or advocate for the client) to the session plan. I will respect the client’s right to decline, modify, or stop the massage/bodywork session regardless of any prior consent they’ve given.

7. COMMITMENT TO CONFIDENTIALITY

I will keep client communication and information confidential and will not share client information without the client’s written consent, or unless it is medically necessary or required by law. I will ensure every effort is made to respect a client’s right to privacy and provide an environment where personal health-related details cannot be overheard or seen by others.

8. COMMITMENT TO PERSONAL AND PROFESSIONAL BOUNDARIES

I will refrain from and prevent behaviors that may be considered sexual in my massage practice and uphold the highest professional standards in order to desexualize massage. I will not date a client, engage in sexual intercourse with a client, or allow any level of sexual impropriety (behavior or language) from clients or myself, whether consensual or otherwise. I understand that sexual impropriety may lead to sexual harassment charges, the loss of my massage credentials, lawsuits for personal damages, criminal charges, fines, attorney’s fees, court costs, and jail time.

9. COMMITMENT TO HONESTY IN BUSINESS

I will know and follow good business practices with regard to record keeping, regulation compliance, and tax law. I will set fair fees and practice honesty throughout my marketing materials. I will not accept gifts, compensation, or other benefits intended to influence a decision related to a client. If I use the Associated Bodywork & Massage Professionals logo, I promise to do so appropriately to establish my credibility and market my practice.

10. COMMITMENT TO PROFESSIONALISM

I will maintain clear and honest communication with clients and colleagues. I will not use recreational drugs or alcohol before or during massage sessions. I will project a professional image with respect to my behavior and personal appearance in keeping with the highest standards of the massage profession. I will not actively seek to take someone else’s clients, or disrespect a client, colleague, or other allied professional. I will actively strive to positively promote the massage and bodywork profession by committing to self-development and continually building my professional skills.